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InfiniEdge wants you trust us with all your business solutions. We want to have
a very straightforward relationship with you so that you feel comfortable with
every step of the project. In order to facilitate our working relationship, we
have developed a specialized process for approaching new projects.
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Confidential Review of Your Needs
InfiniEdge wants to find the best way for our services to benefit your company.
In order to do that, we must fully understand how you operate and what you need
to operate more efficiently. By thoroughly examining all aspects of the
challenge, we can often find additional practical software features to help
maximize your investment. We always keep our reviews confidential for both
established and prospective clients.
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Proposal and Estimate
After careful and confidential review of your situation, we will help you
prioritize your needs. You will be given a proposal for your project in
addition to an estimate of development cost. If you choose InfiniEdge, you can
be sure that we will honor the estimate given. We will make certain that you
know exactly what to expect at each step of the process.
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Development Scheduling
Before we begin work on your software project, we will create
a detailed project plan and schedule. All of our schedules are developed
with both our technical abilities and your company's resources in mind. Your
finalized development schedule will include specific review and release dates
that work best for your company and specific software project.
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Software Reviews
During the design process, we will schedule reviews of the preliminary software
as it becomes available. We want you to be completely satisfied with the
completed project. Therefore, we will periodically get your feedback on your
software while it is still in development. This procedure guarantees the
success of the project and keeps our customer approval at 100%.
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Client and Company Testing
In an effort to make your software as functional and flawless as possible,
InfiniEdge will conduct multiple thorough tests before it is released. We will
also give you ample opportunity to test and check the software to make sure it
is bug-free and that it meets all your expectations.
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User Training and Technical Support
Once your software is complete, we will work with your staff to be sure they
fully understand how to use it in the best interest of your company. In
addition, we are here to help you with any questions you may have in the
future.
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